Privacy Policy

How we collect, use, and protect your information

Effective Date: May 10, 2026

1. Introduction

  1. TractionWorks ("we", "our", or "us") is a business consulting firm committed to protecting your personal information in accordance with applicable privacy laws, including Québec’s Law 25 and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

    This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

2. Personal Information We Collect

a) Information you provide

We only collect personal information that you voluntarily provide when submitting a form on our website, including:

  • First name

  • Last name

  • Email address

b) Automatically Collected Information (Squarespace Analytics)

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

3. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries

  • Communicate with you about our services

  • Add you to our mailing list to share updates, insights, or marketing communications

  • Improve our website and services

  • Comply with legal obligations

4. Consent

By submitting your personal information through our website, you consent to its collection and use as described in this Privacy Policy.

You may withdraw your consent at any time, including unsubscribing from marketing communications, by contacting us or using the unsubscribe link in emails (when available).

5. Forms

When you submit information via a web form, we collect the data requested in order to track and respond to your submission.

We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. We may also use email services to respond to your inquiries.

6. Cookies and Tracking Technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to your device when you access the website.

These necessary cookies are always used and allow Squarespace, our hosting platform, to securely serve this website.

Analytics and performance cookies are used only when you acknowledge our cookie banner. These cookies help us understand site traffic, activity, and usage patterns.

You can control or disable cookies through your browser settings.

7. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Squarespace (website hosting and analytics)

  • Future email marketing or communication service providers

These providers may store or process your information outside Québec or Canada and are required to protect your information in accordance with applicable laws.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

10. Your Rights (Québec Law 25)

If you are located in Québec, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Withdraw your consent to the use of your information

  • Request deletion of your personal information, subject to legal obligations

To exercise any of these rights, please contact us using the details below.

11. Confidentiality Incidents

In the event of a confidentiality incident involving your personal information that poses a risk of serious harm, we will notify you and the appropriate regulatory authorities, as required by law.

12. Contact Information

TractionWorks has designated a person responsible for the protection of personal information.

Responsible Person: Polina Emelianova
Email: into@tractionworks.pro